Universal'S Loews Portofino Bay Hotel, Orlando
About the Hotel
Loews Portofino Bay Hotel is an Italian-themed resort located on the grounds of Universal Orlando Resort. Known for its stunning Portofino-inspired architecture and picturesque landscapes, the hotel offers a transformative experience that blends the charm of Italy with the excitement of nearby theme parks. Guests enjoy exclusive benefits related to Universal theme parks, making it a strategic choice for visitors seeking both relaxation and adventure.
Location
Loews Portofino Bay Hotel is conveniently situated just 25 km from Orlando International Airport and 13 km from the vibrant downtown area. Shuttle services connect the hotel to Universal Studios Florida, Islands of Adventure, and CityWalk for easy access to entertainment. Guests can also arrange private transportation through the hotel concierge for added convenience.
Rooms
The hotel features 750 stylish guest rooms and 45 suites, many designed with elegant Italian furnishings and marble accents. Deluxe Rooms offer a spacious 45.5 m² with modern amenities, while the Despicable Me Kid's Suites provide a whimsical environment with two twin beds for children and a king bed in the separate adult area. Each room includes conveniences such as flat-screen TVs, mini refrigerators, and comfortable bedding, ensuring a cozy stay.
Eat & Drink
Loews Portofino Bay Hotel houses nine restaurants and lounges showcasing a variety of culinary styles, from authentic Italian fare to casual dining. Guests can enjoy diverse menus at venues like Bice Ristorante for upscale dining, Mama Della’s Ristorante for family-style meals, and Splendido Bar & Grill for poolside snacks. The hotel also features a Gelateria serving over 50 flavors of gelato, ensuring a sweet treat is always within reach.
Leisure & Business
Guests can relax by any of the three themed pools: the family-friendly Beach Pool with a water slide, the serene Villa Pool for a more private experience, and the quiet Hillside Pool. The Mandara Spa offers luxurious treatments, while business facilities include over 4 m² of event space supported by advanced A/V services. The hotel also provides concierge services and meeting planning assistance to facilitate seamless events.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Shops/Commercial services
Dining
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Water slides
- Game room
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Entertainment
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
Being at the end of the hall on an upper floor, my room was spacious, immaculate, and included many luxury amenities. Unfortunately, the door could open into an adjacent unit which was a bit concerning. The service at the hotel was outstanding, from the car greeters to the restaurant staff; they were attentive and abundant. The location is perfect for Universal Studios with a relaxing boat ride to the parks and CityWalk. The dining experience was good, but make sure to bring the 50% card they give you at check-in. Overall, a great stay with some minor issues.
While the hotel could use some updates and lacks balconies, the staff goes above and beyond to meet your needs. Though facing a lively bar might not be everyone's preference, the service here is outstanding. The location is unbeatable for Universal Studios visitors, providing a peaceful oasis amidst the amusement park chaos. Dining options are excellent, especially for vegetarian and vegan guests.
My stay at the hotel was fantastic, with spacious and clean rooms offering an amazing view of the bay. The service was excellent, and the location was perfect for exploring the area. However, the dining experience was a bit pricey for my taste.
The hotel is ideally located for Universal parks, with a variety of dining options nearby. The rooms, though needing updating, are spacious with comfy beds. The service was somewhat helpful but lacked detail on ticket options. Overall, a great location near the theme parks with good dining choices.
My stay at Loews Portofino Bay Resort was a mix of highs and lows. The rooms were nice with a great bathroom, but I encountered several inconveniences with the hotel and staff. The service, however, at the ticket desk was excellent, and they even offered to refund a night's charges or extend our stay. The location felt like an Italian fishing village and was great, just a short boat ride from the theme park. The dining experience at Trattoria del Porto was good, with a buffet selection that included some unexpected dishes. Overall, my stay had its ups and downs, but I enjoyed certain aspects of the resort.
My stay at the hotel was a mix of positive and negative aspects. The room was perfect, though it was in the wrong building and not the suite I expected. The service was welcoming and helpful, but there were some lapses in accommodating basic requests. The location was excellent for Universal Parks access, and the dining experience was exceptional, especially before heading to the parks.